Your WISMO Specialist

Stop wasting your valuable time responding to menial emails.

WISMOai handles every "where is my order" email with the same tone, accuracy, and empathy — from the 1st email at 10am to the 100th at 1am. It's your employee, trained on your voice. And the best part: it's practically free and never takes breaks. Human care at machine speed.

Start your consultation See a real reply →
ONE-TIME SETUP · NO SUBSCRIPTION · YOUR API KEY, YOURS TO KEEP

Test mode reads and drafts everything, sends nothing. You approve it before a customer ever does.

WISMOaiHome LIVE
Answered today
61
Avg response
1.4s
Needs you
2
18:02"where is my order??" → replied with tracking, arrives ThuSENT
17:47"any update on #1847?" → carrier delay explained, new ETASENT
17:31"I want a refund" → flagged, draft attachedREVIEW
17:12"it's been 9 days..." → found stuck at depot, expeditedSENT

6:04pm on a Sunday. Only 2 need you.

The burden

You're the talent.
Don't spend it on menial work.

How much of your day goes to "where is my order?" The work is repetitive, sometimes downright mind-numbing — and completely necessary. Every one of those emails is a paying customer with a real problem who deserves your full attention for the few minutes it takes to fix it.

But nobody has full attention for the fortieth identical answer. By the second hour you're not solving problems anymore, you're just clearing them. The customer can feel the difference.

A store owner asleep face-down at his desk at night, monitor inbox still glowing

That's the trap: the work is beneath you, and it deserves your best.

Inbox of problems
47 unread
where is my order??9:41 PM
any update on order #1847?8:15 PM
it's been 9 days...6:02 PM
WHERE IS MY PACKAGE4:48 PM
tracking hasn't moved in a week2:20 PM
Dashboard of answers
Answered today
61
Avg response
1.4s
Needs you
2
AUTO59 WISMO resolved while you were doing literally anything elseSENT
YOU2 flagged for review. Drafts attached. Coffee's still hot.2 MIN

Same store. Same customers. Your evening back.

The hours have a price too.

The WISMO tax

What is an hour of your time worth?

You know the number. Let's say every "where is my order?" email takes 10 minutes. That number is how much you're paying for every 6 responses sent — for someone to answer a question a machine can answer.

You thought you were saving money by doing the work yourself. You're actually overpaying someone wildly overqualified to look up a tracking number and send an email. That's time you're not spending on products and marketing — and maybe resting, so you're better at the other stuff. The stuff only you can do.

A worker's hand punching a time card in a vintage factory punch clock
Minutes per answer
~10
looking up, checking, typing
Hours a week at 20/day
~23
nearly 3 workdays
Revenue created
$0
every single time
FROM THE FOUNDER'S DESK

— SonnyThe founder, a store operator who got tired of his own inbox

One setup. No subscription. It's yours.

Start your consultation See a real reply →

Test mode reads and drafts everything, sends nothing. You approve it before a customer ever does.

Here's what does the answering.

How it works

It reads. It looks up the order. It answers. Or it hands it to you.

01 — READS

Every email, read and understood

Every inbound email gets read and classified: WISMO, cancellation, address change, refund, damaged, delivered but not received, presale question. Each carries a confidence score. Anything that isn't a customer email — invoices, newsletters, your accountant — is marked other, left unread, and never touched.

02 — LOOKS UP

The real order, not a template

It pulls the real order from Shopify and the real tracking from the carrier. No templates with blanks. The reply is about this customer's actual package.

03 — ANSWERS, OR FLAGS

Your tone, your call

Routine WISMO goes out in your tone, with the customer's name, order details, and an honest timeline. Anything risky goes to your review queue with the draft already attached.

The honest part

It knows what it doesn't know.

Low confidence. Angry customer. High-value order. Anything involving money. These never auto-send. They land in your review queue, draft attached, and a human decides.

And not every email is a support email. Invoices, newsletters, your accountant — anything that isn't a customer asking about an order is left unread and untouched. Never replied to, never drafted, never shown as a ticket.

The AI handles the routine 94%. You keep the 6% that needs judgment. That split is the whole design.

Proof

This is the screen you see in the demo.

Cost per query
$0.000
was $0.12
Response time
0.0s
was hours
Automation rate
0%
zero human touch
Monthly spend
$0
was $1,240
7-day WISMO volume forecast confidence 91%
MON
TUE
WED
THU
FRI
SAT
SUN
Why this forecast Weekend spike expected: 214 orders shipped Wed–Thu hit their first "no scan in 48h" window Saturday. Last 4 weekends averaged +38% vs Friday. Carrier delay notices on 2 routes add ~9 queries.

It also tells you what's coming. Volume forecasts by day of week, with confidence scores and a "why this forecast" box that shows the reasoning. Component health, API latency, error rates, each with an "action by" date. You find out about problems before your customers do.

Every number on this page is from the live product. Ask to see it on the call.

Control

Turn it off any time. Watch everything it does.

Most AI tools ask for trust up front. This one starts in a cage and earns its way out.

Kill switch

One toggle. Everything stops.

No email to support, no waiting. Flip it and the whole system halts mid-queue.

RUNNING — click to flip it
Test mode

Drafts everything. Sends nothing.

It reads, classifies, and drafts against your real inbox and sends nothing. Run it for a week. Read every draft. Then decide.

Send caps

Limits you set.

Daily and hourly caps. It can never send more than you allow, no matter what.

Auto-pause

It watches itself.

If the error rate crosses your threshold, it pauses itself and tells you. It does not wait for you to notice.

You will check the dashboard every day for the first two weeks. Everyone does. Then you stop, because it keeps being right.

Cost transparency

We show you the model bill. Nobody else does that.

WISMOai runs on the cheapest model that passes the accuracy bar. The dashboard shows what each option costs per day, so you can see exactly what you are paying for and what you are not.

ModelCost per day, at 20 emailsStatus
gpt-4o-mini$0.01RUNNING
Larger models$0.10–0.25available, not needed

When a cheaper model clears the bar, the dashboard shows it and you switch with one click. Your bill goes down.

This is the only AI tool we know of that tries to make itself cheaper.

Not a helpdesk

Gorgias and Zendesk help humans answer WISMO faster. This removes WISMO.

The helpdesk model

Per seat, per ticket, so a person can type tracking numbers back to customers quicker. The category stays. The bill grows with your order volume.

The WISMO model

Keep your helpdesk for the questions that need a person. Stop paying it per ticket to answer "where's my order."

Frequently asked questions

The questions every store owner asks.

It's the right fear. Angry customers, refunds, high-value orders, repeat contacts, and anything the AI isn't confident about get flagged for human review and never auto-send. And test mode lets you read every draft it would have sent before you turn sending on.

Two layers. First, confidence thresholds: below your bar, it doesn't send. Second, the error-rate auto-pause: if mistakes climb past your threshold, it stops itself and notifies you. You set both numbers.

No. It removes the biggest category inside it. WISMO is 30–50% of volume; cancellations, refunds, and everything else still go to your existing setup. Most stores keep their helpdesk and stop paying it to answer tracking questions.

Yes. Test mode connects to your real inbox, classifies every email, drafts every reply, and logs all of it. Nothing sends. Most stores run it one to two weeks, read the drafts, then flip the switch.

Some suspect. They don't care, because the reply is fast, accurate, and about their actual order. It writes in your tone and uses their name and order details. What customers hate is waiting two days for a tracking number, not automation.

Gmail for the inbox, Shopify for orders, and the carriers for tracking. Setup is part of the pilot.

It shows up in your review queue with the draft already written. You edit it or send it as is. Flagged items also teach the system where your bar is.

We connect it to your inbox in test mode. You watch it draft replies to your real emails for a week or two. If the drafts are right, we turn on sending with caps you choose. If they're not, you walk away and it never sent a thing.

See a real reply

This is what your customer gets.

Real email on the left. The draft on the right, with its confidence score and the order data it pulled.

Inbound · customer email
WISMO draft
The pilot

Watch it answer your real inbox before it sends a single email.

Book a 20-minute consultation. We run it live on real WISMO emails and walk through exactly how it'll be set up for your store. If you like what you see, the pilot starts in test mode the same week. Once sending is on, the queue starts shrinking the same day.

Demo runs in test mode. Nothing sends to your customers. Ever, until you say so.

So we can pull a real WISMO example for your call.

You're booked in.

We'll email you within one business day with times.
Bring your worst inbox week. That's the one it handles best.